SMS Terms of Service

By opting into Ember Relationship Labs, Inc. text messaging program, you agree to these terms.

1.Program Description

Ember Relationship Labs, Inc. operates two separate SMS programs:

Waitlist Notifications: Users who join the Alura waitlist at alura.love may optionally provide a phone number to receive text updates about waitlist status and city launch availability. Email is required to join the waitlist; providing a phone number and opting into SMS is optional and not required.

Account Notifications: Alura app members receive account-related texts, including matchmaker outreach and date-related reminders, as part of the Alura service. A mobile number is required to use the Alura app.

No marketing or promotional messages are sent under either program.

2.Frequency

Message frequency varies.

3.Rates

Message and data rates may apply.

4.Customer Care

Text HELP for assistance or email support@alura.love.

5.Opt-out

Text STOP at any time to unsubscribe.

6.Liability

Ember Relationship Labs, Inc. and mobile carriers are not liable for delayed or undelivered messages.